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In Concert Saturday, August 23 at Savannah Harley-Davidson
12-5
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To add a testimonial of your own, submit it on the Customer Survey page.
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" I want to thank Al Silver your Srevice Manager for the great service he gave me.
I was passing through Savannah coming home from two weeks on the road for my vacation. I ran into a minor mechanical problem with my Super Glide. It is a reoccurring problem which I had checked before leaving on vacation. It started acting up while I was in North Carilona. Savannah Harley Davidson was the first Harley Dealer that was open that I came accross after the problem started.
Al took time out of his busy day to correct the problem. It took him less than a minute using a special wrench he had made.
The repair gave me the peace of mind to enjoy the rest of my ride home.
Al is a great asset to your organization.
Al, thanks again for your service. It was greatly appreciated. Fred Fischer (Life HOG Member)
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By: Frederick West Palm Beach,FL
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"I have been very happy with Sav HD from the first day of my purchase. But I ran into trouble after my 5k mile service on May 30. 5 days later I took a 7 day trip to the mountians and half way I had to stop at the neastest HD dealer (Timm's HD at Anderson,SC) to have the drive belt RE-AJUSTED. Fortunately the dealer was only 20 miles away and worked me into his service schedule quickly. The total delay time was about 2 hours. After that my trip was great, my FXDL worked like new. Still a happy HD owner."
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By: Robert Beaufort,SC
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"traveling through. this awesome staff took care of me right away. would bring all my business here if i were local."
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By: thomas clarksville,TN
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"Been very helpful with getting warranty work done on my V-rod that I bought from another dealership. The owner also let me test drive the new 2008 Nightrod and I thought that was really cool."
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By: Charles Hinesville,GA
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"After just leaving home for a trip to Myrtle Beach, I lost my clutch. I came into the dealership and the service dept had my bike in the shop in a matter of minutes. Found the problem, repaired it, washed it and had me on the road in less than 2 hours. An additional bonus is that the owner, Chris, walked in and gave my wife and I tshirts. Thanks a bunch. Stan and Cindy Reed"
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By: Stanley Midway,GA
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"We are long time customers of Savannah Harley Davidson and recently moved to NC. We would like to keep updated on events and sales at your dealership. Thank you very much"
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By: Sherry Cameron,NC
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"Bought parts here in the past, as well as other Harley merchandise.People are always great, helpful and knowledgeble"
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By: Duane Rincon,GA
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"It's me again with ANOTHER Great experience at Savannah Harley-Davidson!As you have read before,I recently purchased an )7' Harley-Davidson Sportster.I was having problems with the back shocks"bottoming out" when I hit bumps(quite natural considering I am 6'2' and 255 lbs).I was also having a problem with the throttle sticking.I rode to the Dealershipto schedule a service appointment to rectify these problems.I was immediately greeted by personnel(a young girl at the apparel desk(I did not get her name)She directed me to Christy at the service desk.I told Christy my problem and asked when could she schedule a service appointment for me.She informed me that they were booked until after May 20th.I resigned myself to the wait BUT she said,"Let's go see if one of the mechanics has a few minutes to talk to you".She asked a mechanic named"Chris"(he was just finishing up on one bike and had another one to get started on).He listened to my problem,immediately diagnosed what it was from just listening to me!)I told him I would see him in a few weeks when my appointment was scheduled.He said,"No,pull the bike around back and I"ll see what I can do for you."I was SHOCKED!Most dealerships would make you wait,BUT here was Chris and Christy(on a VERY BUSY FRIDAY)already getting me taken care of!!!I pulled the bike around back(to the shop)He wheeled the bike in and IMMEDIATELY went to work on it!!!I went up front to visit with the GREAT guys(Mike,John and Richard)that treated me so GOOD when I originally bought my bike.I returned within 25 minutes expecting my bike was still being worked on.To my amazement,Chris told me the two problems were fixed and my bike was outside READY TO GO!Whoever is reading this,Don't take my word(s) for all of this.GO TO SAVANNAH HARLEY-DAVIDSON AND F"
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By: Allen Metter,GA
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"This Dealership is FANTASTIC!I first came to this Dealership with a friend just "Window-shopping".Mike(salesman) greeted us as soon as we came in the door.We told him we were just looking.Most Salesman would have lost interest at that point.Not Mike,he showed us several models and even took us back into their shop to see The new(Rocker)model they did not even have on the Showroom floor yet!He treated us like we were ROYALTY!I was SO impressed by Mike that a week later,I went to their web-site to check out their Pre-owned inventory.I saw a bike I liked and put in for a quote.The next morning at 9:05 a.m.(they open at 9 a.m.!) I got a call from John(salesman) letting me know the bike(04'Sportster) I was interested in had already been sold but that they had an 07' Sportster with low miles that was available.I figured I could not afford such a new bike and decided not to pursue it further.The next day(Sunday),I was out for a ride when I decided to stop in and again "Window-shop".I was again greeted by Mike as soon as I entered the dealership!He directed me to John who showed me the bike.I figured "What the hey" and put in for the loan.Richard(Finance manager)helped me do the necessary paperwork ASAP.(let me note here that my credit is only fair but Richard treated me like I had "Bill Gates" level credit!:)He put in for the loan and the wait began.While I was nervously waiting The Entire Staff kept my spirits up by constantly pep-talking me and being super-supportive.Richard really "went to bat" for me and got me APPROVED!!!I am now the PROUD owner of an 07' HARLEY-DAVIDSON 1200N SPORTSTER!This has realized a LIFE-LONG Dream for me!Go to this Dealership!YOU WILL be TREATED like a KING!!!Thanks Richard,Mike,John and ALL the GREAT people at SAVANNAH HARLEY-DAVIDSON!I am now LIVING THE DREAM!!!"
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By: Allen Metter,GA
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"You've stolen a customer from another dealership. I first came here a few years ago for a servicing when Low Country couldn't fit me in. I was made to feel like family on my first visit, and have been coming here ever since. I gave my "former" dealer first chance to sell me a new Street Glide. Their interest in getting me what I wanted was basically non-existant. I came here and could feel that you wanted my business. From Chris, the owner, on down this dealership is a class act. I am now a loyal Savannah HD customer. "
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By: John Round O,SC
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"FRIENDLY PEOPLE, I'LL BE BACK."
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By: EMMA HINESVILLE,GA
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"Looking for a motorcycle, send a pamphlet"
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By: Robert Kingsland,GA
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"Give Tammy a raise! She is the best!!!!"
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By: Anonymous Hazlehurst,GA
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By: Anonymous its funny right?,LA
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"I didn't think it was possible. I was sitting at home pondering how to get my very own Harley. Due to my less than stellar credit, I didn't even dream about a new one. I was waisting my time with second hand Harley guys and getting more and more depressed. My wife was heading over to Savannah and asked me if I needed anything. I said "sure, a new bike." One hour later she called me and told me to come sign the papers!! You guys are the best!!! Thanks to everyone here, I have my very own Road King. See ya around and thanks. "
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By: Keith Fairfax,SC
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" Ken took my son's Softtail Nighttrain and did an entire 5000 mile check-up and corrected a mistake by another HD dealer in one day. We wanted the bike ready for Capt. Matt McCreary as he would be home from Iraq on Sunday March 30th.Ken and his staff allowed this to happen as my gift to Matt for his service to our country "
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By: Mike Marion,OH
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"WEB SITE looks great and very easy to navigate....good job!
Stay Warm!!!! Chili anyone?"
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By: Art Sa vannah,GA
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"Found two great bikes here and servivce that is hard to come by. Its nice to know that when you come in the employees know who you are. Thats something you wont get from anyone but Harley."
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By: Zach Hinesville,GA
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"My sales person is the most professional sales person I have ever dealt with. George Maderia(spelled wrong i think). Golden Isles Harley....George was up front honest, professional, and knew his product. I had riden harley for 44 years. 10 years as a motorcycle police officer in washington d.c. and 44 years of ownership. I have never dealt with a better sales representative than George. I sort of wanted another hertiage classic and George suggested a step up in my ride. At my age comfort before speed.He was right and I purchased a Electra Glide....Thanks for the suggest George, I am completly satisfied. George is a shinning example of a very good harley experience. thanks again!!! Sully"
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By: Allen Brunswick,GA
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"As many times as I have been to Savannah Harley I have NEVER had a bad experience. The staff is ALWAYS helpful and ALWAYS go out of their way to get things done. The dealerships in the Orlando area have become so commercial that the customer service really sucks. Savannh has always had that small town southern hospitality. Keep up the great job and please don't change a thing. "
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By: Valerie Fern Park,FL
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"I bought my FatBoy in 2004 and I couldnt have been more pleased with my salesman Chuck Watkins ever since. He is a true professioal that goes beyond just selling great motorcycles. I have recommended numerous buddies to Chuck and they have all had the same great experience in buying a HD as i have."
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By: casey savannah,GA
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"I purchased my 07 Electra Glide Standard in October. John was outstanding. I had to drive 4 hours to pick up the bike, when I arrived it was prepped and ready to go. John and Lance went over everything with me, and got me on my way. I have ordered accessories from Craig and had them shipped out to me. The guys and gals at the dealership are the best. I think it speaks volumes that with all the dealerships closer to home in and around Atlanta, I got the best deal from John at HD Savannah. Thanks All!"
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By: Jeff Villa Rica,GA
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"You can't peel the grin off my face using a pair of vice grips and Technician Bob pullin' on 'em. Absolutely satisfied with the sales and financing departments. When I picked it up on demo day a guy I didn't even know told me "welcome to the family". It doesn't get any better than that. p.s. Where's my bumper sticker ? LOL You guys (and gals) are great. Again-Thank You. Ricky P."
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By: Rick Okatie,SC
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"Great store. Best selection of motorclothes for 300 miles! Salesman spend a lot of time with me even though he knew I was not purchasing a bike. "
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By: Jay Fernandina Beach,FL
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"We want to thank the staff at this dealership for their assistance while on our trip to biketoberfest. We pulled into the lot right at closing time. My partner needed shifter parts and my charging system had gone out. Not only did they get us the parts we needed for one bike but they rolled mine into the shop to get on it first thing the next morning. We were given a ride to the motel by the staff. We couldn't ask for any better service. Thanks guys and gals for getting us back on the road. Jack & Deb"
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By: Jack & Deb Jewett City ,CT
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"The Best! While traveling from Florida to southern Ohio, my wife & I had the misfortune to need emergency HD service but we had the good fortune to be near the Savannah HD shop. We had stopped at the Savannah HD shop earlier to take a rest break and buy a couple t-shirts. After leaving the shop, we traveled about 45 minutes north when our '01 FLH lost all its electrical power. This was on a Saturday evening just before closing time. Not being familiar with the area, we called the Savannah shop and told them what happend. Within a few minutes, we were told not to worry that Terry was coming to pick us up. Terry braved a Georgia thunderstom to pick up us and our '01 Electra Glide (and the trailer we aere towing) and took us the nearly 50 miles back to the shop. It was too late to repair the bike so Chuck arranged for us to stay in a local motel within sight of the shop and took us and our luggage to the motel. The next day, Sunday, Mystie put the bike on the rack and discovered the problem to be a dead alternator caused by a bare wire that shorted out under the bike. Mystie (who was 8 months pregnant!) performed an electrical system check and found no other problems. She then replaced the stator and battery. Chuck had Lonnie road test the bike. By late afternoon, we were on our way. Can't say enough good things about the folks at Savannah HD.
P.S. We continued our ride home and had no other problems. All in all we rode about 2,500 miles, met many super folks along the way; but, none as nice and as helpful as the folks at Savannah HD. Keep up the great work and "Forever Friends In The Wind"
--- Wyatt & Pat ---"
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By: Anonymous Wheelersburg,OH
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"My wife and I recently purchased a pre-owned Harley from Maria Jaime. She made us feel right at home from the start. She made our purchasing experience very easy.
She is also extremely knowledgeable.
Thanks from your new friends John and Jen Bressler "
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By: John Savannah,GA
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By: Richard Ft. Stewart,GA
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"My wife and I rode to Boone, Nc for the USCA National Sidecar rally June 20th,2007.I had all three new tires installed prior to leaving Florida. On the way back from Boone I noticed the sidecar tire was very worn tread wise, so we stopped at your dealership on June 25th,2007. Mystie was wonderful and so were the Service Manager and tech that replaced the tire and documented it so I could get reimbursed for it. The sidecar tire was mounted with reverse rotation. They went the extra mile for us and made us feel safe for the rest of our trip home. THANKS ALL!!!!"
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By: LaMonte/Patricia Weeki Wachee,FL
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By: Michal London ENGLAND ,XX
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"On Sunday of a beautiful Memorial Day Weekend, we packed the kids and their Ipods and hit the road for a ride down highway 17 with food as the destination! Well, half way to this mouth-watering seafood buffet, the secondary belt on my '96 Sporty -- expired! What are two women, two teenagers, two ipods, four growling stomachs with 1 bag of HD beefkerky to do? Make a what I thought dreaded phone call to Savannah Harley Davidson. I was immediately put on the phone to the General Mgr.- Chuck Watkins, explained my scenario in the middle of knowhere, and he said ---- be there ASAP! Within 25 minutes he was there, we loaded up and was greeted by the Service Manager-Al Silver. He said he would have us on the road in no time! As luck would have it, there were Hooters wings, rings & things offered to us and the kids! Before we finished filling our bellies of the gracious spread before us, the Sporty was ready and we were stuffed like hogs. Every person in that building that day made us feel so welcome and we are grateful for such a kind and sincere staff that you have! We ended-up having a great day thanks to ya'll & the kids even thanked us for having a safe "adventure" on the side of the road! You will continue to have our support in the many functions you offer and more importantly we have repeated this story to family, friends and fellow riders. Customer service is the key to success. Making the customer happy is priority ----- WE ARE ECSTATIC! Thank you! Toni, Chica & kids"
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By: Toni Savannah,GA
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"I purchased a 2006 Road King in September 05. Overall wonderful expderience. Just had a front brake problem corrected under warranty at the dealership. This experience as well as another warranty problem was handled professionally. The only negative comment is that the bike was not cleaned well from the front brake problem. Grease left on my front white wall. But I praise the overall service team. "
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By: William Statesboro,GA
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"Everyone I have dealt with at this dealership have ALWAYS been GREAT! Can't ask for a better bunch of people. Keep up the great work guys and gals!"
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By: Jim Statesboro,GA
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"I would like to thank Rick, Chuck, Lance and John for a job well done. Even when something goes wrong these guys will do anything to make it right!! Thanks again guys for making my "1st" Harley a great experience. I will always ride back to Savannah for all my Harley needs."
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By: Mark Brunswick,GA
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"I just purchased my first Harley and the guys were extremely helpful. I have been looking for four years and you folks never pressured me and for that I am thankful. On the day I picked up my bike John loaded the bike on the trailer and then instructed me on the proper way to tie it down. I didn't have any safety straps but John found two and secured my bike for the ride home. Everything went great. Three or four days after the purchase John called to make sure everything was okay. Erin was very helpful in the purchase of my helmet and motorclothes. John, Craig and Erin keep up the good work and thanks for taking care of me and for making this a wonderful experience.
Thanks,
Roger"
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By: Roger Hazlehurst,GA
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" Well, Where should I start... From the first day I walked through the door at Savannah Harley Davidson I was greeted with a smile. The staff is awesome.. The Question is are they being fake? Just trying to sell me a bike? I should hope not...My personal experience not only proved their genuine concern for me as a customer but also their genuine concern for me as a rider. I had originally wanted a Sportster which is a great bike don’t get me wrong but not the bike for me. I left the dealership with a bike I could grow into not a bike I would grow out of...A Dyna Super Glide. (one bad ass machine I might add) The guys at the shop worked with me on my down payment and walked me through the whole buying process in the most professional manner possible. Lance, Maria, Craig, Richard and the whole crew welcomed me and made me feel right at home. I cant say enough about these guys. If you have questions or doubts about buying a bike on a working mans salary/a blue collar mans salary, let me put these questions and doubts to rest. Yes you can do it, and the guys and gals at Savannah Harley Davidson can make it happen...
Thanks, Chris Humphrey
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By: Christopher Savnnah,GA
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"I stopped in on the way home from Biketoberfest, the hinge plate on my FXRG helmet broken. Within minutes Margo Edgevly found none in stock, and remeded the problem by canniblizing a new helmet. Because of Margo and the rest of Savannah H-D's staff my problem was a non-issue. Thanks again for all your help."
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By: James Sewell,NJ
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"My wife and i just puchased our second bike from you guys and are just as happy with everything about the bike and our experience with everyone at the shop as we were the first time we bought,keep up the good work and thanks for a great bike and a great buying experience.
TIM & JENNIFER HARLEY"
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By: ROBERT PEMBROKE,IL
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"My name is Jim Carroll and I have to comment on my recent visit to Savannah Harley.I purchased a 2006 Street Bob and I have to say the staff is the most friendly and
professional group of people I have ever had the pleasure of doing business with. I was treated better than I ever could have expected.Lance was awesome helping me with the paperwork and Craig even went as far as helping me strap the bike on the trailer for the ride home which as far as I was concerned went far and above the expected customer service. Additionally, the parts department not only had both parts I wanted in stock, they knew exactly where to find them and had them in a matter of minutes. You guys are heads above the rest keep up the good work. I WOULD DEFINITELY RECOMMEND YOU TO ANYONE!!!!!
CS1(SS/SW/AW) Jim Carroll"
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By: jim kingsland,GA
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"John and Richard where great to deal with. I appreciate their help as I corresponded with them from such a great distance. They helped me fulfill my life long dream of being a Harley owner at the age of 52. I am enjoying riding my 2005 Road King Police FLHP. Everyone is envious when they see this beaut of a bike and I tell them Savannah Harley Davidson is worth the drive."
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By: tim flemington,WV
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"I started using savannah HD after hitting a deer on my 03 sportster, Tammy in parts is number 1 in my book she went out of her way to get me the parts I needed to get my bike back on the road. I then bought my wife a 03 hugger a few months later. Chuck is sales was easy to deal with and a man of his word.
Thanks Mike Yawn"
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By: Michael Hazlehurst,GA
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"Im a brit working on Ft. Stewart, although i didn't purchase my vehicle from Savannah Harley-Davidson I have been to the store on many occasions, I own a custom built softail so finding parts for it can be a hassle sometimes, but the parts department at SHD have always come up with the goods, and Duane Blewett the parts manager is extremely professional and his knowledge about all things Harley is an asset to your dealership as well as an asset to me, the customer. I hope to be here for a while and if in the future I find myself in the position financially to purchase a Harley I will DEFINATELY come to your dealership to buy it. Keep up the Great work, regards Roger Saiger."
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By: Roger Hinesville,GA
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"Great people at this Savannah dealership! Very professional and really on the ball. This 1200 Sportster custom is a real "hoot" to ride!"
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By: Curtis Rincon,GA
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"Chuck, Richard and Lance have made my purchases at the dealership very rewarding. Their knowledge of Harley-Davidson motorcycles and willingness to share their experiences have been extremely helpful."
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By: Bobby Hinesville,FL
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"I have owned many motorcycles, but owning a Harley-Davidson and dealing with the personnel at Savannah Harley-Davidson has far exceeded all expectations on the product line. Many thanks for building such a fine american product."
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By: Dennis ,XX
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"David Hahne and Lance Wade are a tremendous asset to this dealership. Both men make you feel you are the only person they have to wait on. I have been back to Savannah HD several times since I purchased my bike and David goes out of his way to shake your hand, ask about the bike and you. He makes sure you are happy with the purchase and that if there is anything he can do for you just let him know. And this is after the sale when most other sales people can't remember you from the day before. I left the dealership the day I bought my FXD feeling like I made a friend, not just a salesperson. I would definately buy another bike from Savannah HD and David H."
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By: Tracy ,XX
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"Everyone treated me great! Chuck was the perfect salesman. He was there when I needed him, but he was never too pushy. He helped explain everything to me, seeing as how I did not have alot of previous knowledge of a motorcycle. Lance also made me feel welcome and offered his assistance if needed in the future. Kim Dopart was very nice & made me feel comfortable if any service work needed to be performed. Richard was a tremendous help with the finance aspect. He was instrumental in helping me figure out a way to afford the bike as well as insurance. Finally, the rest of the staff was there to help, but also there to join in the excitement of my very first Harley-Davidson. Everyone does their job perfect & they are a great team of people! "
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By: Christopher ,XX
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Two bikes in one year, all due to the employees of your dealership. I am on a first name basis with most all of them. Thumbs up to Chuck, Bill B., Lance, and lets not forget Erin."
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By: samuel richmond hill,GA
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"Hi guys. My name is Jim. My friend, Longrider Pete and I were in your dealership Sat. Oct. 22, 2005. We are from Connecticut. My 2004 FLH fire bike had a problem and Bill Blanchard, the service manager, came outside right away to find out what the problem was. He changed the spark plugs, but the problem persisted. Right away my bike was taken into the service dept. where I met Gerald Brady, an ace mechanic, who found the problem. He explained everything he was doing and was very professional. As Longrider Pete and I were hanging around in the service area CJ came in and made coffee for everyone. Lance soon came by and made sure we had coffee and asked if everything was alright. Gerald got us back on the road within a couple of hours and the bike ran great all the way to Connecticut. This was one of the greatest experiences I had at a Harley dealership. Just wanted to say thanks for everything and letting this biketoberfest trip be a memorable one. Many other dealerships should take lessons from the staff at Savannah Harley-Davidson."
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By: Jim ,CT
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"My name is Rick Johnson, I was on a trip back from Florence, South Carolina, when I had a problem with my exhaust on my new Rinehart Pipes. My friends and I stopped in to have lunch at the Hooters next to your store. There was a very nice young lady at your service counter that helped me out a great deal. She exchanged my damaged pipe and gave me the new one, and the tools to replace it. Thanks to her assistance, I was able to make it home without any damage to my bike, she even let us in after the store was closed, so we could buy some shirts and my girlfriend some new shoes as well. I am very grateful for your assistance and the help of the young man back in the wash bay.. I will stop and say hello next time I am in your area. I will make sure all of my friends do the same.. Thanks again!!! I do all of my business at Orlando Harley Davidson, however, anytime I am in your area you are my dealership of choice..."
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By: Anonymous ,XX
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"Hey guys,
I've wanted to do this for a very long time! For those of you that know me, I moved to Savannah about 18 months ago from Louisiana where I was the HOG Chapter director for several years, and was the Louisiana State HOG Rally Coordinator for the last 3 years. I've traveled on my bikes ("Baby" and "Doc") through over 35 states. I've done business with over 40 dealerships. I've had service on my bike from 5 different dealerships. I've been sent to training by Harley Davidson in Miami, FL, Jackson, MS, Gulfport, MS, and Milwaukee, WI. I've been involved with more that 15 owners and found out about their relationships with their HOG Chapters............and I have to tell you that the job being done by Savannah Harley Davidson, it's owners, and it's employees is second to none that I have EVER done any business with. It's a pleasure to do business with such a group of great guys. I consider it a priviledge to be a part of Savannah HOG, and able to do business with Savannah Harley Davidson.
Homer J. Fouquier, Jr."
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By: Homer Savannah,GA
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"I purchased a 2005 Ultra Classic on January, 18th 2005 from Tom Wyan's North End Repair in Plattsburgh, NY. I left for Florida the first week of Feb. & North End strapped my Harley in my closed-in trailer for me because I am a fully disabled Vietnam Vet and have trouble with my leg etc. When I checked the bike in the trailer the first time I noticed the left tailpipe muffler was loose so I stopped at your dealership to check it out with an "ok". From the time I walked in the door and until I left, everyone was extremely helpful, courteous and went out of their way to see if I needed help with anything. I want to specifically mention the help I received by your service manager & staff and especially Chris Pace who worked on my Harley. Mr. Pace treated it as if it was his own bike. His knowledge and expertise was exceptional. I would greatly appreciate if you would inform everyone, especially Chris Pace that I wrote you complimenting the level of professionalism and courtesy displayed by your entire staff."
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By: Greg Morrisonville,NY
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"I am sending this to express my most sincere thanks for the wonderful service I received from your staff the weekend of July 4, 2005. On a return trip from St. Augustine, FL to Charlotte, NC my 2003 Road King experienced a broken throttle cable. I placed a call to your service department and was directed to Bill Blanchard. Bill was extremely professional and went out of his way to quickly address the problem. Short handed on a holiday weekend he sent Duane Blewett to the rescue with a trailer. Duane arrived in a few minutes and was able to get the bike loaded and back to the shop. As luck would have it the mechanic on duty was busy with a major repair so Bill took it upon himself to replace the cable. In no time I was back on the road. In this day and age it is rare to see such dedication. Bill and Duane demonstrated the highest level of customer service and professionalism and are to be commended. Please let Bill and Duane know how much I appreciate their efforts. I'll look forward to stopping by the next time I pass through Savannah and will go out of my way to pass the word to others."
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By: Mike Tega Cay,SC
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"I want to send my heart felt appreciation for the way you handled my mechanical problems on Saturday, July 16th. I was on a road trip with 12 other bikes when I started to have what appeared to be serious carburetor problem making my Heritage sputter and spit and go dead if I let off the trottle. I managed to limp into the dealership at 9:00am and the Service Dept. immediately jumped on my problem. By 10:15 I was on my way to catch my group who were going to wait on me in Charleston. Not only did I have a healthy bike, but I had a clear understanding of what had gone wrong because the staff took the time to explain to me what had happened and why. I have my own business and I pray my staff treats my customers with the attentiveness and respect that I received Saturday. The staff in the Service Dept. reacted to the situation in the manner that you would hope any H-D dealership would when you are on the road, but that is unfortunatley not always the case. Savannah H-D is a dealership that you tell people about and encourage to visit because of its excellent staff and biker friendly policies. That is what I'll be doing next month when I address our local H.O.G. chapter as one of its officers. Thank you again for helping to make a memorable trip."
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By: Dan Greenville,SC
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"I just moved from California and left my two bikes until I sold my house. I found a 1988 Electra Glide that was in some need of some TLC and rear brake work. Jon in service worked on the bike and with his knowledge and experience found the problem with the rear brakes. I was so impressed I had him do all the TLC the bike needed. Savannah Harley-Davidson should give Jon special thanks for doing the job to my 100% satisfaction. "Thank you Jon". Also my dealings with Bill and Kim in service and Duane in parts were just great once again. I can not thank all of you enough."
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By: Dale Savannah,GA
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"Savannah Harley-Davidson worked very well with me on determining what bike was right for me. They followed thru on everything we discussed. I would recommend them to my friends & family. Very pleased!"
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By: Leroy Hanahan,SC
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"We still love our 2003 Springer and even to this day still receive many compliments on its nostalgic design & sharp good looks. We spend a great deal of time at Savannah Harley-Davidson and are fortunate enough to live only three miles away--how convenient! Although all of "our" Harley shop personnel are quite helpful in everyway--there is one who really "shines" above all--Erin, the manager of motorclothes. She is always eager to show me the very latest in Harley fashions. She knows my love of the color red and she can't wait for me to see what's just arrived or what she has ordered in my favorite color."
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By: Anonymous savannah,GA
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"The overall dealership experience was perfect. On my first visit I was met by Chuck Watkins. He gave me the right information and the space to decide which model I liked. On the second visit I was ready to buy and Chuck gave me all the attention I needed. Once I decided, Richard Bowers handled the purchase very well. I also met all the departments when the purchase was complete. I visited with Lance Wade (Accessory Consultant) who was extremely helpful. Great dealership with great people!"
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By: Anonymous Bluffton,SC
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"this is the second bike we have purchased here in the last year. everyone has been more than helpful."
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By: sam richmond hill,IA
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"Excellent personnel.Friendly and helpful."
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By: Jim Jesup,GA
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"Everyone was very good to us, and we are very happy with bike we purchased. The people down in Brunsick are very helpful as well, thanks. "
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By: Jimmy Alma,GA
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"Hey to all you guys and gals you know I have been coming there since you opened and I think alot of all of you. I do have my favorites but you are all very helpful and know what your talking about. And CJ you got my vote, love to see a female do what a man thinks a woman can not do. Keep up the good work. Still love ya Dewayne. But when you are not there I will see CJ. You go girl. Love to all. Be safe and hopefully I will be healed up soon and can get on that new bike. It's killing me not to ride but got to do what the ol doc says. 3 to 4 weeks. and I will be coming to see you guys/gals on two wheels. See all of ya soon. cya later"
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By: Vickie Rincon,GA
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